Privacy Policy
Last Updated: March 2026
Welcome to Nkoko Connect — Ghana's all-in-one poultry farm management and marketplace platform. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website, mobile app, and USSD services. By accessing Nkoko Connect, you agree to the terms outlined in this policy.
Table of Contents
Information We Collect
We collect information to provide and improve our services. This may include:
Personal Information:
• Name, phone number, email address, and location
• Business or farm name, size, and registration details
Usage Information:
• Device information, browser type, and IP address
• How you use our website, USSD (*920*505#) or app (coming soon)
• Communication preferences and support requests
How We Use Your Information
We use your information to:
• Create and manage your Nkoko Connect account
• Facilitate transactions between buyers, sellers, and service providers
• Personalize your user experience
• Improve platform performance and security
• Communicate updates, promotions, and opportunities
• Comply with legal or regulatory requirements
How We Protect Your Information
Your data security is our priority. We use industry-standard encryption and secure servers to store and protect your information from unauthorized access, alteration, or disclosure.
Sharing of Information
Nkoko Connect does not sell or rent your personal information to third parties.
We may share limited data with trusted partners to provide essential services — such as technical support — under strict confidentiality agreements.
We may also share aggregated, non-personal data (e.g. total farmer counts or market insights) for research or reporting purposes.
Your Rights
As a user, you have the right to:
• Access and update your personal information
• Request deletion of your data from our system
• Opt out of promotional messages at any time
• Withdraw consent for data processing where applicable
To exercise these rights, contact us at support@nkokoconnect.com.
Cookies and Tracking
Our website may use cookies to enhance your experience. Cookies help us remember your preferences and improve functionality. You can choose to disable cookies through your browser settings, but some features may not work properly.
Third-Party Links
Nkoko Connect may contain links to third-party websites or platforms. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before sharing any personal data.
Updates to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. The most recent version will always be available on our website. Continued use of Nkoko Connect means you accept the updated terms.
Questions About Privacy?
If you have questions or concerns about our privacy practices, please contact us.
support@nkokoconnect.com
Phone
+233 (0) 503 049 281